Lymph Savior Official Website › Refund Policy
Refund PolicyThe Lymph Savior Refund Policy: How A Claim Is Actually Made
By the Lymph Savior Team at Lymphsaviior · Reviewed by Dr. Carolyn Finnegan, functional medicine practitioner · Revised
60 days from the date of purchase, claimed on the order line.
Ring the order desk with your order ID, take a return authorisation, put your name, email and order ID inside the box, and post it with tracking at your own cost. Then three to five business days to process and five to ten more on the card.
The five steps, the address, the two waits afterwards, the four things that stall a claim, and what the policy does not cover.
The Lymph Savior refund terms in one table
| Term | What applies |
|---|---|
| Window | 60 days |
| Counted from | the date of purchase, which is the date on the order confirmation |
| Applies to | Orders placed through the official checkout this website links to |
| Opened by | A call to the order desk with the order ID |
| Return address | 1345 Avenue of the Americas, Floor 33, New York, NY 10105, USA |
| Return postage | The buyer’s cost, with tracking |
| Inside the box | Full name, email address and order ID |
| Processing | 3 to 5 business days after the return is credited |
| Card | A further 5 to 10 days |
| Refunded | The purchase price of the product |
| Not refunded | Return postage, and any customs duty or import handling |
If the seller’s own checkout prints a longer window on the day you order, the longer one governs your purchase. This desk prints what its own paperwork states.
The five Lymph Savior refund steps, in order
Ring the order desk with your order ID
The number sits on the order email and in the footer of every page here. The website address cannot see orders, so it cannot open a refund for you.
Ask for a return authorisation and confirm the address
Returns go to 1345 Avenue of the Americas, Floor 33, New York. Do not post anything before you hold that authorisation: a parcel that arrives unannounced can be refused.
Put your full name, email and order ID inside the box
A box with nothing in it naming the buyer is the commonest reason a refund sits still for a fortnight.
Send it with tracking, at your own cost
Return postage belongs to the buyer. Keep the tracking number until the money lands, because it is the only proof the parcel arrived.
Allow 3 to 5 business days to process, then 5 to 10 on the card
Two separate waits, and the second one belongs to your bank rather than to this desk.
The four things that stall a Lymph Savior refund
A box with nothing in it naming the buyer
The commonest cause by a distance. Bottles arrive, nobody can match them to an order, and the parcel waits while somebody works out whose it is. A slip of paper with your full name, email and order ID solves it entirely.
Posting before the authorisation is issued
A parcel that arrives unannounced at the returns address can be refused, and a refused parcel goes back to the sender at the sender’s expense. The call comes first.
Leaving the call until the last few days
A call on day fifty-nine leaves no room for the authorisation, the packing and the post. Day fifty is the date this website repeats on every page for that reason.
Sending the request to the website mailbox
The website mailbox cannot see the order system. A refund request that lands there has to be forwarded before anybody can act on it, which is how a fortnight disappears.
What the Lymph Savior policy does not cover
- Return postage. The buyer’s cost, on every tier and from every country.
- Shipping charged on the outbound order, where it was charged. That was a carrier service and it was delivered.
- Customs duty and import handling on an international order. Outside this desk’s control.
- A bottle bought from a marketplace reseller. That is a contract with that seller and the order line cannot look it up.
- A medical outcome. The guarantee says you can change your mind about spending the money.
- A parcel that never arrived, which is a delivery problem and is handled faster as one.
The purchase price of the product. The seller asks for tracking on the return and return postage is the buyer’s, so a claim ends with slightly less money than it started with. That is what the satisfaction mark on the carton means in practice, and it is better said here than discovered at the post office.
Cancelling a Lymph Savior order before it ships
A cancellation is faster and cheaper than a refund for everybody, and the window for it is short: once a parcel is with the carrier it cannot be recalled.
Ring the order desk as soon as you know. If the parcel has not been handed over, the order can usually be stopped and no return is needed. If it has, it becomes an ordinary return under the terms above, and the sensible thing is to refuse delivery or leave the parcel unopened until the authorisation arrives.
The same call handles a wrong address. An address caught before dispatch is a two-minute correction; an address caught afterwards is a lost parcel with a tracking number.
| When you call | What can be done |
|---|---|
| Before the parcel is handed to the carrier | The order can usually be stopped outright. |
| After dispatch, before delivery | It becomes a return. Refusing delivery is the cleanest route. |
| After delivery, inside the window | An ordinary return under the five steps above. |
| After the window closes | The guarantee no longer applies, and the order desk will say so plainly. |
Every one of those conversations starts on the order line, because it is the only route that can see the order.
Who publishes this Lymph Savior website?
Sources cited on this page.
Order Lymph Savior with the refund route written down
60 days from purchase, opened with a call to the order desk, returned with tracking to New York. Day fifty is the date to decide by.
One bottle $79 · three bottles $207 · 60-day money-back guarantee
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